What Are EBay’S Customer Service Hours?

What are eBay’s hours?

Go to eBay’s Call Us page during eBay’s business hours (5:00 AM to 10:00 PM Pacific Time).

Select the topic you have a question about: selling, buying, your account, delivery and tracking, or returns and refunds..

How do I contact eBay by phone?

Contacting a seller before you buy an itemGo to the Seller Information section at the top of the listing and select Contact Seller.Choose the topic that best matches your question on the Find answers page.If you can’t find a solution to your question, select Other, then select Contact the seller.More items…

How long do eBay sellers have to respond?

48 hoursThe seller will have 48 hours to respond to your offer, before the offer expires. Some sellers will respond, even if it’s only to decline the offer. Others won’t respond at all, if they’re not interested in your offer.

What time does eBay live chat open?

8.30am to 4.30pmLive Help is available 5 days a week Monday to Friday from 8.30am to 4.30pm SST.

How do I terminate my eBay account?

Go to My eBay > Account > Close my account. Under Closing your eBay account, select submit a request to close your account. Select a reason for closing the account and choose Continue. Confirm the deletion.

Does eBay block phone numbers?

“Phone numbers and email addresses are not permitted in eBay messages.

How do I talk to a live person at eBay?

You can also chat with us….To contact us:Click Help & Contact at the top of most pages.You may be asked to sign in. … Select the topic that best matches your issue from the menu.We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.More items…

How did an eBay seller get my phone number?

eBay will give out your phone number if a transaction partner asks for it. I think sellers may be given it automatically, since certain shipping companies REQUIRE the phone number of the recipient before they’ll accept the package.

Can eBay force a refund?

The seller is required to reimburse eBay for the amount of the refund. … If eBay is asked to step in and help, the seller will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged by the buyer.

How do I get a refund from eBay without returning?

The seller probably had a “No Returns” policy (which would not affect your seeing the “return this item” link). A No Returns policy just tells ebay that the seller doesn’t want the item back, no way no how…and they will issue a refund without requiring a return (the refund being charged to the seller of course).

Can I speak to someone at eBay?

It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. … For online customer or technical support, eBay users can contact the online Helpdesk.

Does eBay favor buyer or sellers?

Ebay favors Buyers Not Sellers.

How do I complain to eBay about a seller?

If you’ve tried to work things out with the seller but they haven’t responded or resolved your issue, you can report it to us….Ask eBay for helpGo to the Resolution Centre – opens in new window or tab.Find your request under Your requests and cases.Select See details.Select Ask eBay to step in.

How can I get my money back from eBay?

Follow these steps to get your refund.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. item in your purchase history, and. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How do I contact eBay if I have a problem?

If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue….Ask eBay for helpGo to the Resolution Center – opens in new window or tab.Find your request under Your requests and cases.Select See details.Select Ask eBay to step in.

Can I get scammed on eBay?

Whether you’re a frequent buyer or seller on eBay (EBAY) – Get Report or consider yourself more of an occasional peruser, there are a lot of ways you can get scammed through online retail. From a classic bait-and-switch to fraudulent pay services, the methods of online scammers seem endless.

Can I refuse to give a refund on eBay?

Re: what happens if you refuse to issue a refund Copies (or fakes)are not allowed to be sold on ebay. The buyer will definately get the money back off of you on those grounds whether you want to give it back or not.

How do I contact eBay about a refund?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case.